For Referring Professionals

Continuing the care you already started.

When a patient leaves your care, you lose visibility of what happens next — whether the recovery plan you envisioned actually continues, and whether you'll ever hear how it went. OA proposes a different model: a genuine MDT referral partnership across the full continuum, from acute, to rehab, to outpatient.

Continuity of care, guaranteed. When you refer a patient to OA, you're not handing them off — you're extending the care you've already started.

Three clinicians conferring over a case, one holding an imaging film
The problem, stated plainly

Referring shouldn't mean losing sight of a patient

  • Referring a patient into outpatient care often means referring into a black box — no update, no report, no way to know if the plan you set is being followed.
  • Without a coordinated MDT on the receiving end, patients fall through gaps between disciplines instead of moving through a continuum.
  • There's rarely a direct line back to the treating clinician if something changes in the patient's condition or needs.
The OA solution

A proposed MDT referral loop

OA positions itself as an extension of your own care team within the Acute → Rehab → Outpatient continuum — not a disconnected downstream provider, and not a restart. Your patient's discharge notes and goals feed directly into the OA case plan: the MDT builds on your clinical work, not around it.

In return for a referral, you receive four concrete things:

  • Regular progress & outcome reports — structured updates against the goals set at discharge.
  • A seat at our MDT case discussions — an open invitation to join the conversation on shared patients, so your clinical input stays part of the plan.
  • A direct line to the treating therapist — no call centre, no run-around; you speak directly to the OA clinician managing the case.
  • A discharge summary back to you — a full summary at the end of the programme, closing the loop on the referral.
What OA brings to the continuum

Four things every referral gains

A trusted extension of your practice

One coordinated team picks up where your care leaves off; no gaps, no lost momentum.

Every discipline, one programme

Physio, OT, psychology, speech, and dietetics working together, not in isolation.

No barrier to attending

Transport is arranged for every session, so distance and mobility never break the plan.

Zero admin for you

OA manages medical aid authorisation directly, so referring takes minutes, not hours.

Structured group programmes (stroke, cancer, cardio, psych) add peer accountability alongside each patient's individual plan. Private and cash-pay patients are accepted on-site, with help applying for cover where a patient isn't yet covered.

How referring works

Five steps, from referral to feedback loop

1

You call or WhatsApp

Tell us who the patient is and what they need. We respond within 24 hours.

2

We build on your plan

The programme is tailored around the discharge notes and goals you provide, not a restart.

3

Medical aid is sorted

Our team handles authorisation directly, so the patient starts without delay.

4

Transport arranged

We come to them; no missed sessions due to access.

5

MDT loop opens

You get visibility from day one: reports, case discussions, and a direct line to the therapist.

Who this is for

Referral partners we work with

Hospital social workers and discharge planners (public and private hospitals).

General practitioners and specialists needing a trusted outpatient rehab and allied-health partner.

Oncology units and cancer care teams, particularly for psychology referrals that are too often skipped.

Physiotherapy and rehabilitation centres seeking a multidisciplinary step-down partner.

Add OA to your formal referral pathway.

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